You see the wasted motion.
You know where the business is losing time, but you do not need another software project to manage.
True North AI · Automation Consulting
Automate the work.
Not the PowerPoint.
True North AI helps owners, CIOs, COOs, and operating teams turn repetitive business processes into working AI-assisted workflows. We map the work, connect the systems you already use, implement the automation, and measure whether it actually improved the operation. Vendor-neutral. Infrastructure-first. Built for measurable progress in roughly 90 days.
No discovery theater. No 90-page decks.
Who This Is ForYou already have a business.
You already have a business.
You need the work to move faster.
This is for organizations with real processes, real systems, and real operational friction.
Your people are doing work software should handle.
Teams are copying information, chasing approvals, routing requests, updating systems, and rebuilding the same reports.
The organization wants AI. You need it to survive production.
The solution still has to be secure, maintainable, measurable, and compatible with the systems already in place.
One workflow is holding everything else up.
Sales, service, finance, field operations, administration, or internal support has a process that should work better.
If the goal is simply to learn about AI, this probably is not the right engagement. If there is a process worth fixing, we should talk.
Practical Automation
Start with the work that keeps repeating.
The useful question is not “Where can we use AI?” It is “What work should not require this much manual effort?”
Intake & Triage
Capture requests from forms, email, documents, chat, or other inputs. Extract what matters. Classify it. Send it to the right person or system.
Routing & Handoffs
Move work between people, departments, agents, and systems based on business rules instead of inbox archaeology.
Follow-Up & Tasks
Create next actions, reminders, drafts, updates, and escalations automatically while keeping humans in control where judgment matters.
Reporting & Briefings
Turn operational information into recurring reports, summaries, exception alerts, management briefings, and decision-ready information.
Internal Operations
Automate repetitive document processing, status updates, research, knowledge retrieval, approvals, and coordination.
Connected AI Workflows
Combine existing applications, APIs, data, automation, and AI models into one working process instead of another isolated demo.
Sometimes the right answer is an agent. Sometimes it is conventional automation with AI in two places. We use what fits the workflow.
How We Work
Four stages. Then we see if it worked.
No twelve-step transformation framework. Start with the operation. Build. Measure.
Start with the problem.
Tell us what happens today, where the friction is, and what a useful improvement would be worth.
Understand the actual workflow.
We identify the inputs, decisions, handoffs, systems, failure points, risks, and human checkpoints.
Put something real in front of operators.
We build the workflow, connect the required systems, test failure paths, and put a usable version in front of the people doing the work.
Decide whether it improved the operation.
We look at cycle time, manual steps, response time, errors, throughput, staff effort, or another metric that actually matters.
The objective is not an AI strategy document. The objective is a working operational improvement we can evaluate.
Two Different Offers
Need a workflow fixed—or an AI agent?
Both use AI. They solve different buying problems.
AI Automation Consulting
Choose consulting when the problem crosses people, software, data, approvals, documents, reporting, internal processes, or multiple systems.
Custom AI Agents
Choose AI Agents when the requirement is specifically a conversational voice or chat agent handling customer interactions.
How We Build
Operator experience backed by working systems.
True North AI is the consulting arm of TechForce Holdings. The work is led by founder Gene Jakominich Jr. from Ludlow, Vermont.
Gene brings more than 35 years in technology and operations, including U.S. Navy Gulf War service, disaster-recovery work with SunGard and Fortune 500 environments, and InfraGard involvement.
TechForce is also building its own AI systems rather than consulting from the sidelines.
CIRCEMulti-agent orchestration and coordinated AI workflows.
NEXUSIntelligent model routing and multi-model architecture.
DISPATCHSearch-and-rescue technology designed around real operational environments.
Custom AI SystemsVoice, chat, automation, model integration, and infrastructure built around specific business requirements.
We are vendor-neutral by design. OpenAI, Anthropic, Google, Cloudflare, and other platforms are tools. The architecture should serve the workflow—not the vendor.
Start With The WorkShow us one process
Show us one process
that should work better.
You do not need an AI roadmap before contacting us. Bring a workflow that is slow, repetitive, expensive, error-prone, or dependent on too much manual coordination. We will start there.